Privacy Policy

Responsible for data processing on this website is:

Krüger Benali Destination Management GbR
Hiltruper Straße 173
48167 Münster
Germany

Represented by the Partners:
Alexander Krüger
Karim Benali

Phone: +49 251 5 56 66 16
E-Mail: info [at] kruegerbenali.com

2. General Information on Data Processing

We take the protection of your personal data very seriously. Your data is processed exclusively in accordance with the applicable legal provisions of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other relevant data protection regulations.

Personal data means any information relating to an identified or identifiable natural person, such as name, address, e-mail address, or telephone number.

3. Collection and Storage of Personal Data When Visiting the Website

When accessing this website, information is automatically collected by the hosting provider. This information is temporarily stored in so-called server log files. The following data may be collected in particular:

– IP address of the requesting device
– Date and time of access
– Name and URL of the retrieved file
– Website from which access is made (referrer URL)
– Browser used and, if applicable, the operating system

Processing is carried out on the basis of Art. 6(1)(f) GDPR (legitimate interest) in order to ensure the stability and security of the website.

4. Contact by E-Mail or Contact Form

If you contact us by e-mail or via a contact form, the data you provide (e.g., name, e-mail address, telephone number, content of the request) will be stored and processed in order to handle your inquiry.

The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

The data will be deleted as soon as it is no longer required for processing and no statutory retention obligations apply.

5. Contract-Related Data Processing

In the context of planning and carrying out destination management services, events, incentives, retreats, or travel arrangements, we process personal data of clients, participants, service providers, and business partners.

This may include in particular:

– Contact details
– Travel data
– Booking and contract data
– Payment information
– Special requirements (e.g., dietary information)

Processing is carried out on the basis of Art. 6(1)(b) GDPR for contract performance and, where applicable, Art. 6(1)(c) GDPR to fulfill legal obligations.

6. Disclosure of Data to Third Parties

Personal data will only be disclosed if this:

– is necessary for contract performance (e.g., to hotels, DMCs, event service providers, transport providers),
– is required by law,
– or you have given your explicit consent.

In the case of projects in the Caribbean, Africa, or other third countries, data may be transferred to countries outside the EU. In such cases, we ensure that appropriate safeguards pursuant to Art. 44 et seq. GDPR are in place (e.g., standard contractual clauses).

7. Cookies

Our website uses cookies. Cookies are small text files stored on your device.

Some cookies are technically necessary to provide the website. Other cookies (e.g., analytics or marketing cookies) are only set with your consent in accordance with Art. 6(1)(a) GDPR.

You can adjust your cookie settings at any time via the relevant tool on the website.

8. Analytics and Tracking Tools

If analytics or tracking services are used (e.g., web analytics provided by the hosting provider or third parties), this is done exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

Details regarding the specific tools used are explained in the respective cookie banner or in the relevant sections of this policy.

9. Data Retention

We store personal data only as long as necessary for the respective purposes or as required by statutory retention periods.

Commercial and tax law retention obligations may amount to up to 10 years.

10. Your Rights as a Data Subject

You have the right:

– pursuant to Art. 15 GDPR to request information about your stored data,
– pursuant to Art. 16 GDPR to request rectification of inaccurate data,
– pursuant to Art. 17 GDPR to request erasure of your data,
– pursuant to Art. 18 GDPR to request restriction of processing,
– pursuant to Art. 20 GDPR to request data portability,
– pursuant to Art. 21 GDPR to object to processing,
– to withdraw consent given at any time with effect for the future.

To exercise your rights, an informal notification to the contact details listed above is sufficient.

11. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The competent authority is generally the supervisory authority of the federal state in which our company is headquartered.

12. Data Security

We use appropriate technical and organizational measures to protect your data against loss, manipulation, or unauthorized access.

13. Validity and Amendments to this Privacy Policy

This privacy policy is currently valid. Due to the further development of our website or changes in legal requirements, adjustments may become necessary. The current version is available at any time on this website.